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#Post#: 951--------------------------------------------------
Multiple issues
By: kristofferis Date: August 21, 2016, 3:24 pm
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Hello.
Today I updated my mcModules and mcGateways to latest versions
V0.7-365
V0.6-361
V0.7-407
And now I have many issues, I will list the most critical here
and please let me know if anyone have the same issue.
1: I can't connect to any mcModules (almost true) in maybe 40
attempts I have connected with success two times. I have tried
with two different mcGateways and with 5 different mcModules and
two computers. Restart of mcGateway or mcModule does not help.
2: The mcModules that was running program (send data over MQTT)
does not anymore sends any data except for the beacons. The two
times i managed to connect to a mcModule then i tried to debug
the same program that was running on that mcModule and then it
did send over MQTT so i pushed the Load program to the device
but still not sending anything except beacons. The second time i
was connected to a module a different one i just tried to push
the button Restart From Flash but it did not get the module to
work again. Pulling the battery and restart the mcModules that
way does not work.
3: If i look at the beacons several of my mcmodule now has data
in beaconByte 1,2,3 and 4. On the mcModules that i never have
programmed to send anything there. The data is 0x01 0x07 0x6D
0x01. Why is this happening?
#Post#: 954--------------------------------------------------
Re: Multiple issues
By: mc-Abe Date: August 22, 2016, 9:49 am
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1,2: We are doing a lot of work on connections, there are some
problems and holes in the process and we are working on fixing
them. I will give you an update as soon as we have some more
information on this, thanks for being patient.
3: This was missed in the release notes. If there is no data in
the beacon, it sends the version/type of module, this was mostly
meant to be used by us to provide support but here is an
explanation of the format for your reference:
[code]
byte[0] = 0x01 ------------------> Device Type for mcMod110
byte[1] = 0x07 = 7 ----------+
byte[2..3] = 0x016D = 365----+---> 0.7-365
[/code]
#Post#: 955--------------------------------------------------
Re: Multiple issues
By: kristofferis Date: August 22, 2016, 10:03 am
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Thanks Abe for good information and support as usual. :)
#Post#: 959--------------------------------------------------
Re: Multiple issues
By: kristofferis Date: August 23, 2016, 2:41 am
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For information.
One out of 5 mcModules have now started to send data over MQTT,
I have not done anything.
This module is not running the latest mcModule firmware, it is
not that easy to pull the battery on this one.
By the way, I guess that we will see a upcoming release so that
we could remote restart the mcModule so that we could upgrade
firmware on modules without manually reboot the mcModule?
#Post#: 962--------------------------------------------------
Re: Multiple issues
By: millennial Date: August 23, 2016, 8:54 am
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[quote author=kristofferis link=topic=181.msg959#msg959
date=1471938076]
By the way, I guess that we will see a upcoming release so that
we could remote restart the mcModule so that we could upgrade
firmware on modules without manually reboot the mcModule?
[/quote]
This is an excellent point. I have created a thread at
HTML http://mcthings.createaforum.com/general/remote-mc-product-maintenance/
HTML http://mcthings.createaforum.com/general/remote-mc-product-maintenance/<br
/>for further discussion.
#Post#: 969--------------------------------------------------
Re: Multiple issues
By: millennial Date: August 23, 2016, 11:58 am
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I experienced exactly the same behavior to kristofferis's point
#1. Connecting to devices in mc-Studio is very difficult and
rarely successful. Waiting more than 4 minutes, power cycling,
disconnecting the mc-Gateway and reconnecting, and
opening/closing mc-Studio all do not work except for 1 lucky
case.
#Post#: 981--------------------------------------------------
Re: Multiple issues
By: mc-Abe Date: August 23, 2016, 9:25 pm
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I am very sorry that you experiencing a less than ideal
connection experience. We have seen these issues and the silence
from us about this issue over the last couple of days has been
because we are busy plugging the holes. We have identified a few
major issues and have fixed them. A few more issues still need
to be addressed. You will see new firmware in the next few days
to improve these problem. As always, thank you for your
patience, we are doing our best to solve this issues as we find
them.
And yes, in future you will have easier ways of upgrading device
firmware but for now, if you can connect to the device then the
undo-like (Curled Arrow) button to the left of the "Debug" vs.
"Release" drop down will restart the device at which point the
mcOTA can upgrade it.
#Post#: 982--------------------------------------------------
Re: Multiple issues
By: kristofferis Date: August 24, 2016, 12:12 am
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That sounds good :)
Ahh thats a nice workaround, thanks.
#Post#: 991--------------------------------------------------
Re: Multiple issues
By: millennial Date: August 24, 2016, 8:40 am
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Very interesting. The insider-like knowledge is nice :)
#Post#: 1003--------------------------------------------------
Re: Multiple issues
By: kristofferis Date: August 24, 2016, 1:28 pm
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I have now updated my mcGateways and that update went well, no
problem during update.
I started mcStudio and started to connect to mcModules to
restart them so that I could upgrade firmware on the mcModules.
It worked just perfect connecting to two mcModules and
everything worked as it should during the firmware update. But
on my third device I could not connect to it, I tried many times
and also other mcModules but I was not able to connect. I also
tried to go back and connect to a mcModule that I had updated
but that was not possible.
I restarted the mcGateway and now i could connect to mcModules
again. After two successful connection then I had several
attempts that failed I did try a couple of times more and then i
could connect again.
I have now managed to update all my mcModules, but still no
update over MQTT from my devices in my refrigerator and freezer
that we all now have been in there for a while and we know that
it should work.
I also noticed that a device that had older firmware, when
updated it cant reach the mcGateway anymore from the exact same
place, so it seems that some modification was made on the Lplan
connection? I think it was the .365 update I noticed a drop on
other device in Rssi when updated last time.
I will try to upload new code to the devices because a reboot
does not fix the MQTT issue, I will let you know how that goes.
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