Subj : Re: Mystic A49 Events
To   : SirRonmit
From : Bucko
Date : Tue Dec 05 2023 06:24 pm

On 05 Dec 2023, SirRonmit said the following...
 
 Si>  Bu> Go figure?!?!!?
 Si> 
 Si> Yeah they always hope that if you just reboot it while on the line, they
 Si> get a fast ticket closure. Then they realize you don't own there
 Si> equipment and refuse to help. I'm like, but here are the log files
 Si> showing it you on YOUR end, not mine. Now I have fiber and don't have to
 Si> fight them as much and save myself around $300USD each month on top of
 Si> it .. LOL

Yea, they can be a royal pain sometimes, I had an issue years back where I used to live. Between the hours of 7pm and 12am I would get on average 30mbs download I had 100meg service, I called they tested said everything was fine but did I have any TV's on the line, I said yes, so the answer was the splitter is bad. I run down to Radio Shack buy the best splitter they have, put it in and no change. I call back, they tell me they are showing a bad splitter still (huh? You can tell from reading ohms) so my answer was I replaced it, they ask where did I get it? I told them, ah that's why, you didn't use one of ours, that is why you need to use one of ours. I go to the only repair facility open that night 45 minutes away, ask for a splitter the girl hands it to me and I ask will this solve my problem and her answer is where did you get that info from? I said your company.. She says you need a new modem, so I said ok give me one, oh I didn't have my old one with me to turn in.. It keeps going on for weeks, until I call and threaten that I want someone out to find out why. They send a crew manager to my house he replaces the modem with a super duper 4 line modem, says this is a beta test modem it will solve all your problems. He runs a speed test 30meg down 10meg up.. I said to him It's because there is not enough bandwidth isn't it?? He looks at me and says yes that is the reason but I am not supposed to say that, I am supposed to string you along till we get more bandwidth in this area. My answer to him was well I guess I will have to get DSL, he said don't do that, here is my personal cell number give me 3 weeks and let me know if you see a difference. Well 3 weeks to the day, suddenly between those hours I am getting full speed. I called him up to tell him and he said yes, we just added more bandwidth to your area.. What a joke, and what a long run on sentence.. Now I can't post anywhere else!@!

LOL

AL

.... You can learn many things from children... like how much patience you have

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