Subj : Samsung and AT&T are teaming up to make Galaxy Phone repairs quic
To   : All
From : TechnologyDaily
Date : Thu Jul 11 2024 23:15:05

Samsung and AT&T are teaming up to make Galaxy Phone repairs quicker and 
easier

Date:
Thu, 11 Jul 2024 22:00:00 +0000

Description:
Samsung and AT&T are now partnering to make it easier to get a Galaxy phone 
repaired if you're a customer of the wireless carrier.

FULL STORY
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Sure, Samsung just dropped two new folding phones at its July 10, 2024, 
Galaxy Unpacked event, but the tech giant is also sharing some news about a 
partnership that will make it easier to repair a bevy of Galaxy smartphones. 

Through the new partnership with AT&T, customers on that wireless carrier 
will be able to get same-day repair at close to 700 locations across the 
United States. Those include some Samsung retail spots, like the 837 flagship 
store in NYC, and a bunch of uBreakiFix by Assurion locations. 

This is a push on Samsungs Same Unit Repair option, meaning that the device 
you walked in will get repaired versus being swapped for a different unit, 
and in some cases, itll even be a same-day repair. As you might suspect, 
there are some requirements to meet to be eligible: your device needs to be 
on AT&T with an active account, and the device needs to be within Samsungs 
Standard Limited Warranty. (Image credit: Future) 

Samsung also notes that these walk-in, same-day repairs are generally 
available for more modern devices classified as Galaxy S21 or newer, and the 
appointments must be completed before 3 PM. The advantage here is that a 
same-day repair can be easily scheduled through AT&T. 

Another benefit is that since the repair is for your current device and its 
not being swapped out for a different one, you likely wont need to perform a 
data backup and can get right on your way. 

This new repair option for Samsung Galaxy owners joins other authorized 
repair options, including mailing the device in. Of course, this is a win for 
AT&T customers, as those on Verizon or T-Mobile dont yet have this same 
access or option. 

It will be interesting to see if Samsung is interested in working with other 
carriers, and weve reached out to ask them about that. 

This new repair option came after Samsung and Best Buy ended their 
partnership , which let GeekSquad handle authorized repairs in-store. So, if 
those impacted customers are on AT&T, theyll be able to unlock a similar 
repair experience. It also comes after Samsung and iFixIt parted ways for 
self-service repairs . 

But if youre on AT&T with a Samsung Galaxy phone, your wireless carrier can 
now help you find a same-day repair spot to get your device back up and 
running. You Might Also Like Samsung confirms 'new XR platform coming this 
year' in partnership ... Hands on: Samsung Galaxy Z Flip 6 review  tougher, 
smarter ... Samsung Galaxy Watch 7 hands-on review: Similar looks with a ...



======================================================================
Link to news story:
https://www.techradar.com/phones/samsung-and-atandt-are-teaming-up-to-make-gal
axy-phone-repairs-quicker-and-easier


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