Subj : Microsoft moves to stop Indian fake tech support scams - make sur
To   : All
From : TechnologyDaily
Date : Mon Jun 09 2025 16:15:07

Microsoft moves to stop Indian fake tech support scams - make sure you stay 
protected

Date:
Mon, 09 Jun 2025 15:04:00 +0000

Description:
Major Indian tech support scam operation, dismantled, six people arrested.

FULL STORY
======================================================================Indian 
police conducted raids at 19 locations to target scammers Six people were 
arrested, and numerous equipment seized The operation targeted elderly 
Japanese victims 

Indian and Japanese law enforcement, with the help of Microsofts Digital 
Crimes Unit (DCU), have taken down a major financial fraud network and arrest 
six people suspected of running the entire operation. 

Indias Central Bureau of Investigation (CBI) recently conducted raids at 19 
locations across the country and dismantled a large network that includes 
tech support schemes. 

The network mostly targeted older adults in Japan (aged 60 and above) and 
included two illegal call centers. Besides the arrests, both digital and 
physical infrastructure was seized, including computers, storage devices, 
digital video recorders, and phones. Chakra V 

The fightback started with the Japan Cybercrime Control Center (JC3), a 
Japanese nonprofit dedicated to combating cybercrime, which identified the 
cybercriminal operation impersonating Microsoft, flagging it to the tech 
giant. 

The operation, known as Chakra V, was large and well-organized, the report 
notes - it revolved around fake pop-ups tricking people into thinking their 
computers were broken, and providing a phone number to call Microsoft and 
have the issues fixed. 

However the calls were actually being made towards the scammers, who would 
trick the victims into installing remote desktop software, or malware, and 
use this to steal sensitive files and money. 

The operation included pop-up creators, search-engine optimizers, lead 
generators, logistics and technology providers, payment processors, and 
talent providers. 

Microsoft also said that the introduction of Gen AI made scaling the 
operation infinitely easier and thus - more dangerous. 

These actors used generative AI to scale their operations, including to 
identify potential victims, automate the creation of malicious popup windows, 
and perform language translations to target Japanese victims, Microsoft 
explained. 

This activity highlights the increasingly sophisticated tactics employed by 
cybercriminals and underscores the importance of proactive global 
collaboration to protect victims. You might also like Microsoft thinks it 
could stop this dangerous scam forever Take a look at our guide to the best 
authenticator app We've rounded up the best password managers



======================================================================
Link to news story:
https://www.techradar.com/pro/security/microsoft-moves-to-stop-indian-fake-tec
h-support-scams-make-sure-you-stay-protected


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