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   Take Control of Slack Basics: Chapter 10, Manage Bots and Integrations

   Glenn Fleishman

   This article is a pre-release chapter in the upcoming 'Take Control of
   Slack Basics,' by Glenn Fleishman, scheduled for public release later
   in 2016. Apart from [1]Chapter 1, Introducing Slack, and [2]Chapter 2,
   Get Started with Slack, these chapters are available only to [3]TidBITS
   members; see [4]'Take Control of Slack Basics' Serialized in TidBITS
   for details.
     __________________________________________________________________

Chapter 10: Manage Bots and Integrations

   Slack wants to provide more features'way more features!'than the
   company could ever create on its own. Its approach is to be a platform
   upon which other services can build. This commitment, and third-party
   developers' embrace of it, has become one of the best things about
   Slack.

   Making conduits to other ecosystems possible, and providing access to
   extra single-purpose tools, even tiny ones, makes Slack richer and more
   useful. These third-party connections are called integrations, though
   Slack has moved to more frequently referring to them as apps.

   For example, your team may already be using an integration with a
   task-management system like Trello or JIRA to push certain
   notifications into a Slack channel or to you via a direct message.
   Integrations also include automated-response systems, or bots. A bot
   appears like another team member, and can respond to a variety of
   requests, from ordering a pizza to updating a linked calendar.

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References

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