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   ScanSnap Users Should Delay Sierra Upgrades

   Adam C. Engst

   Fujitsu (a TidBITS sponsor) is warning users of the company's ScanSnap
   document scanners and accompanying software to avoid upgrading to macOS
   10.12 Sierra at this point. Fujitsu has identified [1]a variety of
   problems associated with its ScanSnap software when running in Sierra.
   They include:
     * Some scanned pages in a PDF may become blank, either immediately,
       after being edited, or when the document is converted to a
       searchable PDF.
     * Black-and-white pages are saved as color, which increases the size
       of PDF files.
     * When exporting images through the Quick Menu, the images may be
       displayed as blank pages in the preview screen.
     * Using the Merge Pages feature of ScanSnap Organizer may delete some
       pages.
     * When using duplex scanning with business cards, data on the back
       side of cards isn't imported to CardMinder.

   These problems affect all ScanSnap scanners including the ScanSnap
   Evernote Edition.

   Fujitsu does not provide an estimated date for an update that will
   provide Sierra compatibility, but we'll be sure to mention it when it
   appears. Until then, we recommend that anyone who relies on a ScanSnap
   scanner delay upgrading. The problems are not guaranteed ' one ScanSnap
   user on TidBITS Talk reported no issues with scans he made with
   Sierra's public beta ' but they're serious enough to merit caution.

References

   1. http://www.fujitsu.com/global/products/computing/peripheral/scanners/topics/topics20160914.html

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