# Welcome to the Team!

Team Leaders:

# Assign and coordinate additional tasks to team members

# Before making changes that may cause downtime for users, follow the [announcements guide](/team/announce) to notify them.

Team Responsibilities

# Please use your team's services: [dogfood](/ircnow/dogfood)!

# Take a look at your team's website. Are there any broken links? Are all your services advertised?

# After joining a team, you will need to create the following accounts:

  # Create a ZNC account on your team's bouncer

  # Create an email account (username@example.com) on your team's mail server

  # Configure your mail server to forward emails sent from support@example.com to your email account

# Log all actions taken on the server. Either:

  # Report each action on IRC to your team channel, or

  # Email the entire team at support@example.com

  # Set up a webpage / file to keep track of admin actions

# Before editing a configuration file, save a backup copy with a timestamp and serial number. For example, `doas cp doas.conf doas.conf.2022042001`. The timestamp is in the form of YYYYMMDD followed by two digits.

# Join your team's IRC channel, #example-team, and read your team email daily

IRC:

# Join the networks and channels that your team offers to provide customer support on. Please use your team's bouncer or use an IRC client that can remain permanently online.

# Please add yourself as IRC operator to your team's ngircd. From now on, please connect to your team's IRC server and log in as oper. Join us on #opers for oper-related discussion

# Connect to your own IRC server to ensure it is running properly.

# Be present on #team to meet new teammates and to meet our new trainees.

ZNC:

# Use your own ZNC server. That way, if there are bugs, you will notice them right away.

# Follow the [ZNC Admin](ZNC/Admin) and [[support guide](/ZNC/Support)
# Follow the [ZNC Admin](ZNC/Admin) and [[support guide](/ZNC/Support)

# If you see a user with frequent disconnects, fix his network connection

# If you see a user that has been banned, [investigate abuse](police/intro) or [[request an iline](/Ambassador/Ilines).
# If you see a user that has been banned, [investigate abuse](police/intro) or [[request an iline](/Ambassador/Ilines).

Email:

# Please check support@example.com emails daily

# If your team has not yet done so, please set up either mail forwarding or a [mailing list](/mlmmj/install) for support@example.com. That way, users can use their own individual email accounts rather than sharing a single account

Website:

# Please make sure your webpage is up-to-date and free of dead links

# For every service you add, please update your website to advertise them

# Please add a way for users to donate or pay for services. Offer at least one method for donations: liberapay, patreon, paypal, stripe, cryptocoins, or cash. List this clearly on your team's website.

Wiki:

# Please create your team [wiki](/pmwiki/install). IRCNow uses pmwiki but you are free to use any wiki software.

VPN:

# Configure an IPSec VPN using [openiked](/iked/configure)

Backups:

# Make regular backups of your server using [dump and restore](openbsd/dump) and [[openrsync](/openrsync/usage). Your team will be responsible for its own backups.
# Make regular backups of your server using [dump and restore](openbsd/dump) and [[openrsync](/openrsync/usage). Your team will be responsible for its own backups.

Donations:

# Provide a way for users to pay for services or offer donations. Make sure to clearly list the donations link on your team website and on the [IRCNow donations page](/donations/donations). Keep this link up-to-date!