Kenneth Udut, the June 20, 1993 version: I really should finish this project - I totally forgot about it: ''BUILDING A SUCCESSFUL INFORMATIONS SYSTEM These tips will be used to start a special Bulletin Board Service in the area. (a few flowcharts and diagrams) Let everyone know: - What they're supposed to do - When they're supposed to do it - How others affect their job - How what they do affects others - Keep them current on how well they're doing RESULT: NO SURPRISES Documentation: Project Manual: a description of the work performed during a systems development project. Systems Manual: A complete description of an Information System User's Manual: Descriptions of a completed information system in terms that users can understand as well as instructions regarding the use of the information system. Programmers Manual: descriptions of all the program development work that took place during a systems development program Operators' Manual: descriptions of all the operations procedures required in running an information system.'' Always planning big. I just didn't get that corporation under me yet to get these things done; and yes, I said 'yet' :P