I watch people who moderate groups here go through the SAME issues, wheels reinvented over and over and I'm just like, "look, this road is WELL TRAVELED here", and I give some (of what I consider) basic community advice that you'd use on a mailing list, Usenet, forums, wherever... ...and they're so often like, "Woah, man you really nailed it". I guess it's the old' rule; if it's new to you, it must be new to everybody smile emoticon