Overall Review of Performance Ken did a very good job during the
   first two quarters of 2001.* His involvement in the Clarinex,
   SKIP, Control Panel and various smaller projects all resulted n
   positive completion because of his technical knowledge and sense
   of determination.* His ability to work on diverse projects at
   one time is key to his success.* He is very detail oriented and
   provides the business an ability to transfer raw data into
   management quality reports.* His knowledge of PC applications
   (Excel, Access, Visual Basic) is superb and he has received many
   accolades (written & verbal) recognizing his impact on BIC
   personnel.* He continues to provide a very high level of
   customer assistance and looks to expand his knowledge to include
   data warehouse support.* his knowledge of the people, processes
   and data used by BIC makes him a very strong asset to this
   department.   Performance Strengths Ken provides superior
   service to the clients he supports.* His ability to hear a
   business problem and quickly provide a usable solution exceeds
   expectations.* He is accessible, knowledgeable and provides his
   clients a "sounding board" for ideas, they themselves often
   implement.* Many times I have heard, "I want to bounce this off
   Ken, to see if it can be done".* By providing technical
   assistance or actually creating a program, Ken has allowed BIC
   to utilize to the fullest, the data provided by the legacy &
   data warehouse systems. Ken has also been very open in sharing
   his skills with his peers.* In preparation for his vacation, Ken
   worked with his teammates to ensure proper coverage was
   available.* Through scheduled training and documentation, Ken
   worked diligently to transfer an adequate amount of knowledge to
   not allow for an impact to operations while he was gone.* Ken is
   a team player who looks to help his peers in providing his
   services.* In general, Ken requires little direction and works
   towards meeting his objectives methodically and diligently.
   Suggested Areas for Performance Improvement/Development. Ken
   should take a more active role in the inner workings of the data
   warehouse.* In the successful completion of SKIP, Clarinex and
   Control Panel, it would be advisable to learn how the data was
   created before it is available for his processing.* This
   additional step would allow Ken to be involved in the complete
   process especially the data querying activities.* To accomplish
   this more inclusive role, Ken should start to work with his
   peers in the data warehouse team and learn to use the DSS tool
   to perform data extracts.* Ken needs to gain a better
   understanding of these tools/process and data to allow him to
   grow further in his current position.