Subj : Re: Complaint
To   : Roger Nelson
From : Mark Hofmann
Date : Thu Apr 18 2019 07:44 am


RN> I think what is happening is that they are listening to themselves and
RN> not the
RN> users.

Agreed, and looking for the reaccurring revenue which is the holy grail for all 
tech companies these days.  It is no longer "buy it once and pay for support". 
It is "lease everything forever".  I'm not a fan of option #2.

- Mark

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